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Cozy Games – Online Bingo Software Provider

One of the smaller software providers currently around at the moment is Cozy Games software who are a software development company with offices in Cyprus, India and Toronto.

Some of the current bingo sites that use the Cozy Games software are standalone sites such as Harry’s Bingo and newly launched bingo site Play2Win Bingo as well as the Best Bingo Network bingo sites which include Gone Bingo.

However unlike some other networked sites where you can register separately at each site, you cannot do this with the Best Bingo Network sites so if you are already registered at WOW Bingo you cannot register separately at Taj Bingo unless you use different email address and card details. Not sure if this restriction has been placed by Cozy Games or by the network itself.

For me there are many negative features of the Cozy games platform too including the fact that you cannot exit the chat room and play dark. If you don’t want to take part in the chat room games or participate in the chat you do not have the option to leave the chat room which other software platforms offers. Another feature I personally do not like is that you are able to establish from the user list who is a funded player and who is not which can create negative comments in chat when a non-funded player wins.

One of the biggest downfalls for me of the Cozy software package has to be their support team and CM’s who are all Indian based. As a result there is the language barrier and no matter how good their English may be there will inevitably be some difficulties with them understanding the many different British slang words used in chat. I have seen some quite funny examples of this and the poor CM in the room had no idea what was being said at all.

As with most software platforms the Cozy Games software has its plus points and its minus points but at the end of the day it is down to players own personal preference as to which bingo site they prefer to play their online bingo at. Unfortunately though, I find it very hard to recommend any Cozy sites due to their underhand Terms and Conditions which make it nearly impossible to withdraw any money, let alone money won on their free bonus awards.

Cozy Games Powered Online Bingo Sites

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Cozy Games Online Bingo Software Features

There are many features of their software which include:

  • You do not have to download any software onto your PC before you can play.
  • Pre-buy facility available – you can select how many tickets to buy, what priced tickets to buy tickets for and for how many games.
  • Help desk facility from home page to allow you to raise a query with support and check on progress of any open support tickets you may already have.
  • Reports lobby where you can reconcile your transactions including your deposit and withdrawal history, pre-buy history and also games logs for bingo, slots and the instant win games.
  • Game options which can be changed are the dabber and patter colour and dabber symbol but you cannot switch off the auto-daub facility to manually mark your cards. You can also add words into the language filter that you don’t want to see in the chat room, there are some words automatically filtered by the chat server but you can also add any other words that you don’t want to read.
  • You don’t have to worry about missing a claim as the bingo claims are all automatic.
  • You can also choose to switch off the background sounds and callers voice if you don’t want to listen to them.
  • Chat options include choice of bingo room to chat in, use of smiley’s and chat shortcuts including wtg, ty and gl. However, for some of the bingo sites using this software you cannot take part in the chat unless you are a funded player.
  • Selection of side games including slots and instant wins.


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